OUR GUARANTEE

The Textra model tyres are covered by a 100 day sidewall guarantee under the following conditions which are strictly limited to:

The sidewall only, being the area of the tyre between the outer tread and above the bead.
The tyre is used only under normal off road cycling conditions in South Africa. Static loading of greater than 140kg per tyre will not be covered. Damage to the sidewall by anything other than natural obstacles will not be covered.

Damage to the tyre as a result of excessive force against the rim itself (typically indicated by a horizontal cut) is not covered!

To submit a claim under the Textra 100 day sidewall guarantee, please complete the form below.

In cases where the damage is unclear or requires further investigation you may be asked to send the tyre for inspection at our WFO Bikes and Racing offices. In cases where warranty is agreed, a postage and handling fee of R250.00 + R95 courier will be incurred and the replacement sent to the postal address provided below.

All warranty replacements under this guarantee policy are at Mitas South Africa’s discretion and Mitas reserves the right to refuse sidewall warranties on tyres that have not been, or suspected not to have been damaged under normal riding conditions. This warranty is valid only in South Africa, on tyres that were purchased in South Africa through the official reseller and *distribution channel (*WFO Bikes and Racing).

NEED TO MAKE A CLAIM?



CONTACT US

+27 (0) 41 822 3344

+27 (0) 41 373 0495

info@wfobikes.co.za

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